TY  - BOOK
AU  - Gudykunst,William B.
TI  - Bridging differences: effective intergroup communication 
SN  - 0761929371 (pbk.) :
AV  - HM1211 .G82 2004
PY  - 2004///
CY  - Thousand Oaks, Calif.
PB  - Sage Publications
KW  - Intercultural communication
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 375-414) and index
ER  -