TY  - BOOK
AU  - Kock,Ned F.
TI  - Business process improvement through e-collaboration: knowledge sharing through the use of virtual groups 
SN  - 1591403588
AV  - HD58.87 .K635 2005
PY  - 2005///
CY  - Hershey, PA
PB  - Idea Group Pub.
KW  - Reengineering (Management)
KW  - Virtual work teams
KW  - Knowledge management
KW  - Organizational learning
N1  - Includes bibliographical references (p.256-274) and index
N2  - "This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher
ER  -