TY - BOOK AU - Gardner,Howard TI - Changing minds: the art and science of changing our own and other people's minds SN - 9781578517091 (hardcover) AV - BF 637 .C4 G37 2004 PY - 2004/// CY - Boston, Mass. PB - Harvard Business School Press KW - Change (Psychology) KW - Persuasion (Psychology) KW - Influence (Psychology) N1 - Includes bibliographical references and index ER -