TY - BOOK AU - Dew,John R. AU - Nearing,Molly McGowan TI - Continuous quality improvement in higher education T2 - ACE/Praeger series on higher education SN - 0275983897 : AV - LB2341 .D47 2004 PY - 2004/// CY - Westport, Conn. PB - American Council on Education/Praeger KW - Universities and colleges KW - United States KW - Administration KW - Total quality management in higher education N1 - Includes bibliographical references (p. [187]-190) and index; The Development of Continuous Improvement in Higher Education -- Embarking on Continuous Improvements in the Academic Community -- Educating the Campus about Continuous Improvement -- Conducting Self-Assessments -- Strategic Planning: Engaging Faculty and Staff -- Benchmarking in the Academic Environment -- Leadership, Consensus, and Teamwork in the Higher Education Community -- Facilitating Campus Teams -- Measurement and Feedback -- Engaging Faculty and Students in Improving the Teaching and Learning Processes ER -