TY - BOOK AU - Fisher,Roger AU - Ury,William AU - Patton,Bruce TI - Getting to yes: negotiating agreement without giving in SN - 9780140157352 (paperback) AV - BF 637 .N4 F57 1991 PY - 1991/// CY - New York, N.Y. PB - Penguin Books KW - Negotiation N1 - On cover: With answers to ten questions people ask N2 - In this new edition, two negotiation experts from Harvard offer a universally applicable method for negotiating personal and professional disputes without getting taken--and without getting nasty. Concise, step-by-step, proven strategies aid the reader in coming to mutually acceptable agreements in any type of conflict ER -