TY  - BOOK
AU  - Davenport,Thomas H.
TI  - Mission critical: realizing the promise of enterprise systems 
SN  - 0875849067 :
AV  - HD30.213 .D38 2000
PY  - 2000///
CY  - Boston, MA
PB  - Harvard Business School Press
KW  - Management information systems
N1  - Includes bibliographical references and index; What Are Enterprise Systems and Why Do They Matter? -- The Promise and Perils of Enterprise Systems -- Should My Company Implement an Enterprise System? -- Linking Enterprise Systems to Strategy and Organization -- Linking Enterprise Systems to Business Processes and Information -- Achieving Value during Enterprise System Implementation -- Transforming the Practice of Management with Enterprise Systems -- Using Enterprise Systems to Manage the Supply Chain -- The Future of ES-Enabled Organizations -- A Technical Overview of Enterprise Systems
N2  - The first strategic guide to the benefits and pitfalls of enterprise-wide information systems (ES), "Mission Critical" presents an authoritative view of ES challenges and opportunities
ER  -