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Trust or consequences : build trust today or lose your market tomorrow / Al Golin.
Publication details: New York : American Management Association, c2004.Description: viii, 248 p. : 24 cmISBN:- 0814472087 :
- HF5387 .G65 2004
Contents:
Summary: Filled with provocative ideas about why many companies overlook trust issues, "Trust or Consequences" brings the subject to center stage--where it must remain if companies are to regain stakeholder loyalty and competitive advantage.
Trust Trends: A transparent Age, Online Relationships, and a Breakdown in Corporate Values -- More Than a Nice-Sounding Word: The Bottom-Line Benefits -- The Damage Done: Post-Enron Possibilities -- Fix It Before It Breaks -- If You Can't Do It, Please Say So -- The Human Touch -- Humility: Developing a Nonarrogant Attitude -- Speed, Truth, and Other Good Ways to Respond to Bad Times -- Tough Trust Decisions -- The Media: How to Develop Relationships That Build Trust -- Great Acts of Trust -- Acts of Distrust -- The Ten Commandments of Organizational Trust.
| Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Books
|
American University in Dubai | American University in Dubai | Main Collection | HF 5387 .G65 2004 (Browse shelf(Opens below)) | Available | 646216 |
Browsing American University in Dubai shelves, Shelving location: Main Collection Close shelf browser (Hides shelf browser)
| HF 5387 .F36 1997 Business ethics : ethical decision making and cases / | HF 5387 .F737 2005 What price the moral high ground? : ethical dilemmas in competitive environments / | HF 5387 .G56 1986 Ethics in decision making / | HF 5387 .G65 2004 Trust or consequences : build trust today or lose your market tomorrow / | HF 5387 .H372 2005 Business ethics : mistakes and successes / | HF 5387 .H3748 2003 Harvard business review on corporate ethics. | HF 5387 .H464 2004 Between enterprise and ethics : business and management in a bimoral society / |
Includes index.
Trust Trends: A transparent Age, Online Relationships, and a Breakdown in Corporate Values -- More Than a Nice-Sounding Word: The Bottom-Line Benefits -- The Damage Done: Post-Enron Possibilities -- Fix It Before It Breaks -- If You Can't Do It, Please Say So -- The Human Touch -- Humility: Developing a Nonarrogant Attitude -- Speed, Truth, and Other Good Ways to Respond to Bad Times -- Tough Trust Decisions -- The Media: How to Develop Relationships That Build Trust -- Great Acts of Trust -- Acts of Distrust -- The Ten Commandments of Organizational Trust.
Filled with provocative ideas about why many companies overlook trust issues, "Trust or Consequences" brings the subject to center stage--where it must remain if companies are to regain stakeholder loyalty and competitive advantage.
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