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Difficult conversations : how to discuss what matters most / by Douglas Stone, Bruce Patton and Sheila Heen.

By: Contributor(s): Language: English New York, N.Y. : Viking, 1999Description: xxi, 250 pages : color illustration ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780670883394 (hardcover)
Subject(s): LOC classification:
  • BF 637 .C45 S78 1999
Summary: Written by the Harvard Negotiation Project--the group that produced the bestselling "Getting to Yes"--this book sets forth a groundbreaking method and proven step-by-step approach that shows how to handle the most challenging conversations with more success and less anxiety.
Holdings
Item type Current library Home library Shelving location Call number Status Date due Barcode
Books Books American University in Dubai American University in Dubai Main Collection BF 637 .C45 S78 1999 (Browse shelf(Opens below)) Available 609016

Written by the Harvard Negotiation Project--the group that produced the bestselling "Getting to Yes"--this book sets forth a groundbreaking method and proven step-by-step approach that shows how to handle the most challenging conversations with more success and less anxiety.

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