Includes bibliographical references and indexes.

pt. I. Conceptualizing intercultural competence . Conceptualizing intercultural competence / Brian H. Spitzberg and Gabrielle Changnon -- The identity factor in intercultural competence / Young Yun Kim -- The interculturally competent global leader / Margaret D. Pusch -- The moral circle in intercultural competence : trust across cultures / Gert Jan Hofstede -- Intercultural conflict competence as a facet of intercultural competence development : multiple conceptual approaches / Stella Ting-Toomey -- Cultivating intercultural competence : a process perspective / Janet M. Bennett -- Developing globally competent citizens : the contrasting cases of the United States and Vietnam / Mark A. Ashwill and Dương Thị Hoàng Oanh -- Understanding Africans’ conceptualizations of intercultural competence / Peter Ogom Nwosu -- An associative approach to intercultural communication competence in the Arab World / R.S. Zaharna -- A Chinese model of intercultural leadership competence / Guo-Ming Chen and Ran An -- Intercultural competence in German discourse / Alois Moosmüller and Michael Schönhuth -- India : a cross-cultural overview of intercultural competence / Ranjini Manian and Shobha Naidu -- Interculturality versus intercultural competencies in Latin America / Adriana Medina-López-Portillo & John Sinnigen -- Synthesizing conceptualizations of intercultural competence : a summary of emerging themes / Darla K. Deardorff.
pt. II. Applying intercultural competence. Passing it on: Intercultural competence in the training arena / Craig Storti -- Leading global projects : bridging the cultural and functional divide / Robert T. Moran, William E. Youngdahl, and Sarah V. Moran -- Developing the intercultural competence of educators and their students : creating the blueprints / Kenneth Cushner and Jennifer Mahon -- The intercultural speaker and the pedagogy of foreign language education / Michael Byram -- Cultural mentoring : international education professionals and the development of intercultural competence / R. Michael Paige and Matthew L. Goode -- Culturally competent practice in social work / Rowena Fong -- Global competence for engineers / John M. Grandin and Norbert Hedderich -- Neither Jew nor Gentile : lessons about intercultural competence in religious organizations / George Yancey -- Developing skills for interculturally competent care / Rohini Anand and Indra Lahiri.
pt. III. Research and assessment in intercultural competence. Methodological issues in researching intercultural competence / Fons J.R. van de Vijver and Kwok Leung -- Applying theory and research : the evolution of intercultural competence in U.S. study abroad / Michael Vande Berg and R. Michael Paige -- Research application : toward a general framework of competence for today’s global village / Fons Trompenaars and Peter Woolliams -- Assessing intercultural competence : issues and tools / Alvino E. Fantini -- Implementing intercultural competence assessment / Darla K. Deardorff -- The real cost of intercultural competence : an epilogue / Joseph E. Trimble, Paul B. Pedersen, and Eduardo S. Rodela.