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Customer service : skills for success / Robert W. Lucas.
Publication details: Boston, MA : McGraw-Hill, c2009.Edition: 4th edDescription: xx, 294 p. : ill. (some col.) ; 26 cmISBN:- 9780073545448 (pbk.) :
- 0073545449 (pbk.) :
- HF5415.5 .L83 2009
| Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Books
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American University in Dubai | American University in Dubai | Main Collection | HF 5415.5 .L83 2009 (Browse shelf(Opens below)) | Available | 601652 |
Includes bibliographical references (p. 288) and index.
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