Researching customer satisfaction and loyalty / Paul Szwarc.

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Series: Market research in practice seriesPublication details: Sterling, VA : Kogan Page, 2005.Description: xiv, 258 p. : ill. ; 23 cmISBN:

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List(s) this item appears in: KOGAN PAGE

Holdings
Item type	Current library	Home library	Shelving location	Call number	Status	Date due	Barcode
Books	American University in Dubai	American University in Dubai	Main Collection	HF 5415.335 .S95 2005 (Browse shelf(Opens below))	Available		100452

Includes bibliographical references and index.

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