Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV.

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Publication details: New York : Portfolio, 2006.Description: xxi, 266 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Shelving location	Call number	Status	Date due	Barcode
Books	American University in Dubai	American University in Dubai	Main Collection	HF 5415.335 .D46 2006 (Browse shelf(Opens below))	Available		679621

Includes index.

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